Proactive system and computer maintenance, along with effective monitoring, can prevent many IT system outages. We utilize a blend of automated enterprise-class systems and daily human checklists to minimize downtime.
Our dedicated, ring-fenced systems team manages these processes, ensuring maintenance remains consistent even during peak periods.
To keep your systems running smoothly, we implement:
- Monitoring agents on all servers and PCs
- Remote monitoring tools for all servers and network devices
- Monitoring of internet connection availability, latency, and speeds
- Monitored anti-virus systems
- Software patch management
- Monitoring of backups, disaster recovery, and business continuity services
These measures help us avoid common issues that can cause disruption and downtime, such as:
- Incomplete backups
- Outdated antivirus software
- Missing security patches on servers and PCs
- Internet connections reaching capacity or experiencing degradation
- Servers running out of storage space