We are a strategically-focused outsourced IT support department, serving clients across the UK and overseas. Our services have helped ambitious startups grow into international brands.
While solving IT problems and offering support is our foundation, we go beyond that. We are strategists who invest time in understanding your business and its critical needs. This approach is key to the strong relationships we build with our clients.
We think long-term, preparing our clients for growth and changes in IT. By streamlining current operations and facilitating future ones, we create roadmaps and annual budgets, reporting against them. We align our interests with those of our clients by offering unlimited IT support services for a fixed price.
Our Managed Computing (IT support) service, refined over 30 years, is designed to enhance the efficiency and profitability of your operations. It includes:
- Unlimited, fixed-price IT support contracts for predictable IT expenditure
- 24/7 remote monitoring and maintenance
- Unlimited onsite and remote IT support
- Regular service reports and account management meetings
- Permanent onsite engineers or scheduled site visits
- Asset management and procurement
- Management of third-party relationships, providing a single point of contact for all IT matters
We believe in prevention over cure, saving costs and downtime by designing potential faults out of your systems before building them. Our monitoring tools help us catch and fix problems before you even notice them.
We take a partnership approach, understanding your business to set the optimal IT strategy and implementation. This approach works:
- Over 70% of our clients have been with us for more than 8 years
- Most of our clients come through referrals
- We have successful multinational clients who started with us as startups